About JOCO
JOCO operates a fleet of shared, docked e-bikes built for last-mile delivery riders. Founded in 2021 by two co-founders both named Jonathan Cohen — one from Queens, one from London — the company runs 50+ stations across New York, Chicago, and Miami and powers fleets for enterprise customers including Grubhub, Reef, and Fresh Direct.
Beyond bikes, JOCO sells battery charging cabinets to building owners and operators that need a safe, fire-code-friendly way to charge e-bike batteries indoors.
For CEO Jonny Cohen, the inbox is where partnerships, fleet operations, and customer escalations all converge.
Why Inbox Zero
Chat is the front door
Jonny doesn't drive his email from his email. He drives it from chat. Inbox Zero's assistant lives in the same conversational surface he already uses to think and make decisions — so triage, drafting, and follow-up happen without him sitting in front of Gmail.
Analytics for the patterns underneath
The other piece Jonny leans on is analytics. Volume, who's writing in, what's getting answered, what's slipping — the picture his inbox can't show him on its own.
Final Thoughts
Two features, used deeply. Chat to handle the inbox. Analytics to understand it. Everything else stays out of the way.
